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Target Group

Here is a list of all training topics by Target Group. This list is not exhaustive.
All Employees
  • Teambuilding
  • Excellent Work Culture
  • Customer Service Excellence
  • Change Management
  • Grooming & Image
  • Office Etiquette
  • Telephone Etiquette
  • Planning & Time Management
  • Stress Management
  • Communication & Interpersonal Skill Quality Mindset
  • Quality & Work Improvement
  • 5S Housekeeping
  • ISO 9000 series
  • Kaizen
  • Critical Thinking
Operators & Directs
  • Building Self Esteem and Confidence
  • Upward and Across Communication
  • 5S Housekeeping
  • Quality Mindset
  • Time Management
  • Quality & Work Improvement
  • Topics from "All Employees"
Admin & Non Directs
  • Clerical Development Program
  • Planning & Time Management
  • Stress Management
  • Professional Office Management
  • Office & Telephone Etiquette
  • Filing & Record Keeping
  • Topics from "All Employees"
Sales & Front Liners
  • Art of Selling & Cross Selling
  • Telemarketing Skills
  • Topics from "All Employees"
  • Service Delivery (for technical front liners)
  • Sales Presentation skills
Executives
  • Effective Meetings
  • Presentation Skills
  • Business Writing
  • Problem Solving & Decision Making
  • Negotiation
  • Topics from "All Employees"
Technical or Specialists
  • Analytical Skills
  • Technical Report Writing
  • Topics from "All Employees"
  • Statistical Process Control
  • Document Control Procedures
New Leaders & Mid Managers
  • 9 Hows of Effective Supervisors
  • Business Writing
  • Coaching
  • Effective Meetings
  • Leadership Blueprint
  • Managing People
  • Negotiation Skills
Senior Managers
  • Assertive and Influential Leadership
  • Blue Ocean Strategy
  • Budgeting and Forecasting
  • Business Acumen
  • Finance for Non Financial Executives